Technology— Feature
The Scheduler That Decides Who Gets Water
When a mid-sized water utility replaced its paper rota with scheduling software, an unremarkable configuration choice quietly redistributed morning pressure across an entire city.
Senior Writer, Systems
Juno Halvorsen
Juno Halvorsen writes about the technical systems that make decisions before anyone notices a decision was available — routing tables, scheduling software, default settings. Halvorsen came to journalism from six years as a network engineer, which shows in the reporting: the questions are specific, and the answers usually arrive as documentation. Files from Lisbon, and from whichever data center will grant access.
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4 stories in the archive
Cities— Report
Where the Bus Actually Goes
A month of vehicle position data set against the published timetable reveals a bus network that is reliable on paper and structurally late where it matters most.
Technology— Report
Nobody Owns the Timekeeping
International time is maintained by a loose federation of laboratories with no enforcement power and shrinking budgets. It works because everyone involved keeps deciding it should.
Technology— Essay
A Field Guide to Defaults
Most people never change a default. That makes the default the actual policy — and the person who chose it the actual policymaker.